Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at contact@retrofootballclub.net. Please note that returns must be sent to the following address:

If your return is accepted, we will provide you with a return shipping label along with instructions on how and where to send your package. Items sent back without prior return request will not be accepted.

You can always contact us for any return-related questions at contact@retrofootballclub.net.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can assess the issue and resolve it.

Exceptions or Non-Returnable Items

Some types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), customized items (e.g., special orders or personalized items), and personal care products (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns regarding a specific item.

Unfortunately, we do not accept returns of sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is approved, make a separate purchase for a new item.

14-Day Cooling-Off Period in the European Union

Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, your refund will be automatically processed to your original method of payment within 10 business days. Please note that it may take some time for your bank or credit card company to process and display the refund.

If more than 15 business days have passed since your return was approved, please contact us at contact@retrofootballclub.net